CD Keys

The CD key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game's case or printed on the game's quick reference card. The purchased CD Key is used to register and activate the relevant game. Depending on the product, we provide this in the form of a scan of the code or the actual code in text format.

Our CD key allocation system does not auto-generate CD keys. The CD keys are sourced from licenced suppliers and then stored in the form of a scan or text. These are automatically allocated to customers when a purchase has been approved.

Delivery

Our unique and self-developed CD key delivery system, allows for instant and automatic allocation of CD keys. Once the customer makes payment and passes the fraud checks, the CD key will be sent to the relevant email account, this enables our customers to experience fast and efficient self-service whenever they want.

Please reach out to our support who will be able to help you. Occasionally to protect against fraud we occasionally hold orders. Your order might be manually checked by one of our agents and should be cleared within 12 hours, if we require any further information we will contact you via email.

Payment

We currently accept VISA, Mastercard, American Express, and Apple Pay. 

Absolutely not. Unlike our competitors, we do not charge ANY hidden payment fees, regardless of what payment method you choose to use. The price you see is the price you pay.

Purchases can only be made in GBP. However, you can view our prices in any currency you wish. To change this, please use the drop-down list in the footer at the bottom of the website.

Yes, we only use globally approved and secured payment processors. All data is encrypted when transferred and stored.

MONSTER Rewards

We offer a rewards scheme to give back to our loyal customers. You can earn points to spend on our store in many ways!

- Earn 3 points for every £1 spent and redeem 100 points for £1 discount on your next order.
- If you refer a friend, you both earn £5 to spend in store.
- Celebrating a birthday? We'll give you 100 free points!
- Like us on Facebook, follow us on Instagram or follow us on Twitter and you'll earn more bonus points!

All details can be found in the rewards app in the bottom-right corner of our website.

Customer support

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